How do I book a trip with New Castle Coach Company?

Booking with us is easy! You can book online through our website or contact our customer service team for assistance. Simply provide your travel details, and we'll take care of the rest.

What are your coach and coach equipment?

Our coaches come with a range of amenities for your comfort, including reclining seats, air conditioning, on-board toilets and entertainment. Specific amenities may vary depending on the type of bus and route.

How far in advance do I need to book my trip?

We recommend booking as early as possible to ensure availability of seats, especially during peak season. However, subject to availability, last minute bookings are also accepted.

Are your buses accessible for disabled passengers?

Yes, we endeavour to provide accessible transport for all passengers. Please inform us of any special accessibility needs you may have when booking and we will do our best to accommodate your needs.

What security measures are taken?

The safety of our passengers is our top priority. Our buses are regularly maintained and our drivers are trained professionals who place great emphasis on safety. We also follow all relevant safety rules and guidelines.